FAQ's
Find answers to your questions before joining a tour so that you can find out exactly what you want to know. If you have more question please feel free to reach us via contact us.
We provide a range of travel-related services, including customized tour packages, hotel bookings, flight reservations, visa assistance, and activity planning to make your trip seamless and memorable.
Booking a trip is simple! Browse our website to find your desired package, click on “Book Now,” and follow the instructions. Alternatively, you can contact us directly via email at info@roxentours.com or call us at 123456789.
Our cancellation and refund policy depends on the package and service booked. Generally, cancellations made 24 hours prior to the booking are eligible for a full refund. Please refer to our detailed Refund Policy for specific terms.
Yes, we offer discounts for group bookings. The discount amount depends on the size of the group and the selected package. Contact us at info@roxentours.com for tailored group offers.
Some of our packages include transfer options, while others do not. Please check the inclusions of your selected package for detailed information. Transfer services can also be added at an additional cost if not included.
Absolutely! We specialize in creating personalized travel experiences. Share your preferences with us, and we’ll tailor a package that meets your needs, including destinations, accommodations, and activities.
We accept various payment methods, including credit/debit cards, bank transfers, and online payment gateways. For further assistance, feel free to contact us at info@roxentours.com.
Once your booking is completed, a confirmation email will be sent to your registered email address. Please check your spam/junk folder if you don’t see it. Contact us if you don’t receive your confirmation within 24 hours.